Focus on growing your business while we handle the day-to-day operations. Our dedicated team manages everything from orders to customer support at a fraction of local costs.
Your online store is growing, but operational tasks are eating into your time and profits. You need to scale your back office without breaking the bank.
Spending 40+ hours/week on order processing, customer emails, and inventory updates instead of growing the business.
Customer support and operations staff in Europe/US cost $40-60k+ annually plus benefits, crushing margins.
Customer inquiries pile up, orders are delayed, returns take forever - leading to negative reviews and lost sales.
Can't handle seasonal spikes or growth without expensive hiring cycles that take months.
AFN Solutions becomes your extended back office team, handling all daily operations so you can focus on strategy, marketing, and growth.
Process orders, coordinate with fulfillment centers, track shipments, handle returns and exchanges efficiently.
Multi-channel support (email, chat, phone) in French and English. Quick response times keep customers happy.
Upload new products, optimize descriptions, edit images, manage inventory levels across all channels.
Weekly reports on sales, inventory, customer satisfaction, and operational metrics to inform decisions.
Process returns quickly, issue refunds, manage exchanges, and maintain positive customer relationships.
Get a full operations team for less than one local hire
Perfect for European and North American markets
Up and running in 1-2 weeks, not months
Add or reduce team size based on seasonal demand
Shopify, WooCommerce, Magento, custom platforms - we know them all
Time zone advantage means faster response times
Shopify
WooCommerce
Magento
PrestaShop
BigCommerce
Wix
Squarespace
Custom Platforms
Amazon Seller
Etsy
Don't see your platform? We adapt quickly to any e-commerce system.
Scaling from $50k to $500k+ monthly and need operations to keep up without massive hiring overhead.
Looking to optimize costs, improve margins, and free up local staff for higher-value strategic work.
Managing multiple storefronts, marketplaces, and sales channels that need coordinated back office support.
Let's discuss how we can take over your back office and save you $70,000+ per year while improving service quality.